Emerald and Ruby Ring-0003
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Shipping Policy
- Processing Times: Standard orders are processed within 3-4 business days. Custom jewelry orders require 14-16 business days for production.
- Free Shipping: Enjoy free shipping on orders over PKR 5000 within Pakistan.
- Delivery Time: Local orders are typically delivered within 3-5 business days.
- Order Tracking: A tracking number will be provided once your order has shipped, allowing you to track its progress.
- Customer Support: For delivery inquiries or special requests, our customer support team is ready to assist you.
- Address Verification: Please confirm your delivery address at checkout to avoid delays or misdeliveries.
Refund and Exchange Policy
Silver Jewellery
- Material: 925 Sterling Silver.
- Exchange Policy: 50% value of the sale price.
- Refund Policy: 30% value of the sale price.
- Electroplating: Yellow & White Rhodium Plating.
Gold Jewellery
- Material: 18K, 21K, and 22K Gold.
- Gold Resale Value: 80% of net weight (excluding making charges & wastage).
- Receipt Required: Original receipt needed for resale.
- Buy Back: We buy all types of gold jewellery at our stores after inspection.
Diamond Jewellery
- Material: 18K, 21K, and 22K Gold.
- Gold Resale Value: 80% of net weight (excluding making charges & wastage).
- Diamond Resale Value: 50% of the diamond sale price after inspection.
- Receipt Required: Original receipt needed for resale.
- Buy Back: We buy all types of diamond jewellery at our stores after inspection.